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Disabled Facilities ABZ ... |
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| Help Points |
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Assistance for any disabled travellers flying into Aberdeen or any other UK airport can request special assistance via their airline.
Help Points are situated throughout the airport for those travellers with special needs or disabilities, including the terminal forecourts, short stay car parks and luggage reclaim halls.
These Help Points show a map highlighting your location within the airport. A telephone to request help from airport staff means disabled travellers at Aberdeen Airport can get immediate help with wheelchair push/provision or help at check-in carrying heavy luggage.
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Pre Booking Skycaps |
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Main Switchboard |
+44 (0) 202 8745 6011/5727 |
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Those travellers who are hard of hearing or partially sighted can use the induction loops available where signs are displayed showing the 'sympathetic ear' symbol. For ease of use all the airport's directional signs use black text on a yellow background.
Guide dogs and hearing dogs are the only dogs allowed in the terminal buildings. |
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General Enquiries for Disabled |
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Main Switchboard |
+ 44 (0)870 040 0006 |
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Hard Of Hearing (minicom) |
+44 (0141 585 6161 |
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Disabled Parking Facilities ... |
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| As a matter of security the blue and orange disabled badge scheme doesn't operate on Aberdeen Airport's road system so any unauthorised vehicles will be clamped or fined. |
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Short Stay Car Park |
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- All prices are clearly displayed at car park entrances
- Blue/orange badge car parking is located opposite the terminal building
- Help point telephones are near the disabled spaces and any assistance is free to those with special needs including wheelchair push/provision or help with baggage
- NCP's customer services offer help if you need assistance on entering the short stay car park - just use the intercom at the barrier entrance
- Any person wanting to take their disabled badge away with them needs to obtain a dispensation notice from the NCP office. Notices are available on request via the direct telephone line at the orange/blue bays
- Car parking tickets must be paid for at the customer service kiosks or automatic payment machines before returning to your car. If you cannot reach the ticket/payment slot, press the help button
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Parking Information Resources |
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Information Line (UK) |
0870 850 2825 |
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Information Line (International) |
+44(0)121 410 5105 |
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Minicom |
+44 (0)121 410 5284 |
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Long Stay Parking |
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- The disabled bays are located next to the Customer Service office
- The bus shelter and buses have wheelchair access
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Long Stay Parking - Pre-booking details ... |
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Information Line (UK) |
0870 850 2825 |
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Information Line (International) |
+44(0)121 410 5105 |
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Minicom |
+44 (0)121 410 5284 |
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Valet Meet & Greet |
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Valet meet and greet parking is an ideal service for any passenger travelling with disabilities or special needs. This hugely convenient parking service means there's no worry about a transfer from the car park to the terminal.
Simply leave the car with the meet & greet rep right outside the terminal at a pre-arranged time - allowing passengers to go straight to check-in.
The car is stored in a secure parking compound and then delivered straight back to the terminal for passenger's return.
The valet meet and greet service provides all airline passengers with the ultimate hassle free start to their travel from Aberdeen Airport. The service is perfect for disabled or special needs passengers, or families with babies or small children, travellers with heavy bags or sporting equipment and corporate travellers.
For typical meet and greet parking expect to pay around £83 for one week and £118 for two weeks, depending on the operator you choose.
Pre-booking valet parking is advised to ensure availability.
To book visit www.HelpMeTravel.co.uk. |
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Special Needs Travel Organisations ... |
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These special needs travel organisations specialise in travel for people who need extra assistance - including providing additional advice and information.
Please note - the Aberdeen Airport Information Guide does not accept responsibility for the content of external sites. (all links will launch new windows) |
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Helpful Organisations |
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| Air Transport Users Council |
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| Disabled Persons' Transport Advisory Committee |
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| publishers of 'Access to Air Travel: Guidance for Disabled and Less Mobile Passengers', as well as having really helpful travel tips on their Door to Door pages |
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| Disabled Living Foundation |
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| Helps older and disabled people to find equipment solutions that enable them to lead independent lives. |
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| Charity providing information on accessible hotels and visitor attractions. |
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| Royal Ass. for Disability and Rehabilitation (RADAR) |
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| National organisation run by disabled people |
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| Royal National Institute for the Blind |
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Helping you live with sight loss
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| Royal National Institute for the Deaf RNID |
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Changing the world for deaf and hard of hearing people. |
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| Accessible Travel & Leisure |
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| The Assistance Travel Service |
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